Cookpad is a tech company building a community platform that enables people to share recipe ideas and cooking tips. It’s a global platform used by on average around 100 million people every month across the world. Over 4 million recipes have been created by people in almost 70 countries. And we’re only just getting started.
Our mission is to make everyday cooking fun. Because we believe that cooking is the key to a happier and healthier life for people, communities and the planet. Our heritage is unique: Cookpad was founded in Japan in 1997 and is a listed company in Tokyo. We set up our international HQ in the UK and here we’re a start-up, building the global platform and working with our colleagues around the world. Cookpad is growing at speed and we’re looking for exceptional people who make things happen. It takes a certain mix of creativity, and ingenuity to create solutions on the scale we're looking for.
It’s not for everyone. Because of our speed and growth, it can feel chaotic. It's an environment where creators and problem-solvers flourish. We challenge ourselves and each other because this is about something bigger than all of us. Expect talented, motivated, intense, and interesting colleagues.
It feels like a start-up with global ambition. We work in small, collaborative teams and in a creative, fast-paced environment.
The role is based in Bristol in the UK - one of the most exciting emerging tech hubs in Europe, a city on National Geographic’s Cool List 2018 and the best place to live in the UK.
What’s it like to work at Cookpad?
Visit www.cookpadteam.com to find out more.
IT support at Cookpad
We need a smart, switched on individual to provide great user support across IT hardware, software and networks. Knowledge of AWS and GSuite products is important.
The technologies we use will change so learning quickly and having a curiosity about technology is essential. Communication skills and ownership of user problems is core to the role. You care about what you do, don’t miss deadlines and get things done.
What we are looking for :
- An expert individual problem solver
- Strong, demonstrable, foundation in IT hardware, software and networks.
- Knowledge of AWS and GSuite products
- Confidence to diagnose and troubleshoot issues individually with little/no support and find ways to solve problems
- Support and improvement to the office internet and networks
- Maintain, support and order IT hardware (Macs, monitors, printers, mobile phones, videoconferencing)
- Set up IT permissions for new staff and change admin settings if required
- Have an interest or some experience in web development, devops or infrastructure and keen to learn more
- Help remote staff solve problems so they can work alongside colleagues in locations across the world
- Some Japanese language skills would be desirable but are not essential.
Why join Cookpad
People join Cookpad to be part of something bigger - to make a difference.
We offer competitive salaries and all the benefits you’d expect, including a generous 7% employer pension contribution, private medical insurance + cycle to work and childcare voucher schemes.
We also do a few things you might not expect. From breakfast to team lunches, from pilates to cooking lessons, from time off for voluntary work to company socials.
We believe that the space we work in is important. We’ve created a beautiful, innovative work environment that reflects our culture and values.
What happens next?
It’s important that you get to know us and that we get to know you.
Please apply using the link below. As well as your CV, we’d like to hear why you’re interested in the role and how your skills and experience will help you contribute to the team.
We will let you know if we’d like you to come in and meet some of the team. As part of the interview process we will be assessing technical capability and problem solving skills.
The Cookpad team is made up of an incredible, diverse range of people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.