Senior IT Support Engineer

Bristol, England, United Kingdom


Our purpose

Our purpose at Cookpad is to make everyday cooking fun. Not just because we like food but because we believe that cooking is key to a happier and healthier life for people, communities and the planet.

Everyday, home cooking has a profound impact on ourselves and the world around us: it makes us healthier, connects us with our friends and family, and makes our environment more sustainable. By solving the problems related to everyday cooking and encouraging more people to cook, we believe we can help build a better world.

Cookpad started in Japan and is already the largest recipe sharing community in the world with over 5 million recipes created by users active in 70+ countries.

But we’re only just getting started.

We’ve set up our international HQ in the UK. Here we operate as a start-up with global ambition. We work in small, collaborative teams and in a creative, fast-paced environment. We are building a team of diverse, exceptional problem-solvers from around the world. We only hire passionate, smart and innovative people who want to make a difference.


The role

As an experienced and senior IT Support Engineer based in Cookpad's Bristol HQ you will be responsible for all aspects of IT from typical support requests from on-site and remote team members and offices, internal networking, wifi, printers and our 14 video zoom rooms.

Having a strong technical background we will also expect you to help direct IT strategy with senior management and have a friendly, creative and efficient work ethic.

Please note that only candidates with the right to work in the UK will be considered for this role.


Key activities include but are not limited to:

Important skills

Cisco CCNA or equivalent certification is desirable.


Why join Cookpad?

Ask everyone who works at Cookpad what we love about working here and the answer is: being part of the mission and our colleagues. Expect to work with people who are passionate about and committed to the mission: we challenge ourselves and each other to do the best work we can.

The benefits we offer are based on how we can best support your personal and professional well-being. We offer competitive salaries and all the things you’d expect - from employer pension contribution to private medical insurance; from time off for voluntary work to a cycle to work scheme.

We do a few things you might not expect:

What happens next?

It’s important that you get to know us and that we get to know you.

Please apply using the link below. As well as your CV, we’d like to hear why you’re interested in the role and how your skills and experience will help you contribute to the team.

We will let you know if we’d like you to come in and meet some of the team. As you would expect for an IT support role the interview process will include technical problem solving tasks.

Equal Opportunity

The Cookpad team is made up of an incredible, diverse range of people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

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